05 · Instruments · Grounded → Shipped

Consumer AI Agents

Meet your customers inside the conversation.

Definition

What is Consumer AI Agents?

Consumer AI Agents put your brand inside the conversation where buyers already ask: custom GPTs, assistant apps and agent integrations that answer with your facts, in your voice, under your control. Built on current platform vocabularies, with the guardrails and evaluation to survive contact with real customers.

The problem

What problem does Consumer AI Agents solve?

Your customers already ask AI assistants about you, and the answers come from whatever the model happens to hold. An agent you publish answers with your facts instead, but only if it is grounded, governed and tested like a product.

What you get

What’s included in Consumer AI Agents?

01

Use-case scope

The customer questions worth answering, and the ones an agent must refuse.

02

Grounding corpus

Your product facts, policies and voice, structured so the agent answers from them and nothing else.

03

The agent

A custom GPT, assistant app or platform integration, built and shipped.

04

Guardrails

Off-scope refusals, tone limits and escalation to a human, designed in from the start.

05

Evaluation suite

The agent tested against real question patterns and adversarial ones, before customers meet it.

06

Handover

Your team trained to update the corpus and read the logs. You own it.

How it runs

How does Consumer AI Agents work?

  1. 01

    We scope the questions worth answering, and the ones to refuse.

  2. 02

    We structure your facts and voice into a grounding corpus.

  3. 03

    We build the agent on the platform your customers already use.

  4. 04

    We evaluate it against real and adversarial question patterns.

  5. 05

    We ship it, hand over the keys, and train your team to run it.

The outcome

A branded agent your customers can actually use: answering from your facts, refusing what it should, and owned by your team.